Intermittent successful callbacks

Community Helpdesk API
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#1

Hi

My organization is receiving intermittent successful callbacks these past few hours. We are trying to get the dengue_cluster data but is receiving the 403 forbidden status intermittently which causes an empty return.

Is there any way to mitigate this issue?

#2

It is probably you have exceed the limit and has been flagged by our Anti-DDOS system. Please email us at onemap[at]sla[dot]sg with your application IP and your purpose of your application usage.